Help & Support

Find docs, tutorials and troubleshooting tips for GeoAnalyst, Town Planning tools, and GIS utilities.

Docs & Tutorials Troubleshooting Privacy & Legal
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Need direct support?
Email info@geolayers.co.za with steps to reproduce + sample data.

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Docs & Tutorials

Troubleshooting

Install and run PWAs (like Field Data Kit) on HTTPS or http://localhost. If you open files via file://, browsers block Service Workers. Use a simple local server (e.g., python -m http.server) during development.

Browsers have memory limits. Prefer COG rasters or vector tiles for large areas; use the Simplify / TopoJSON tool for complex vectors; close heavy tabs; try Chrome/Edge for best performance.

Ensure script order matches each tool’s HTML. For local copies, host the vendor file in /assets/vendor/… and reference it with the same path used in the page.

Confirm columns named lat/lon (or y/x). Check decimal separator and CRS (WGS84) unless you’re using a reprojection step.

Enable “Include legend” if needed; allow cross-origin images (CORS) for external tiles; wait a moment for tiles to render before export.

If ad blockers are enabled, only placeholders may show. Apps keep working. For sponsorships, contact info@geolayers.co.za.

Privacy & Legal

Data privacy

Most tools run entirely in your browser—your files don’t leave your device unless you choose to upload them to an external service. Client-side storage uses your browser’s IndexedDB/localStorage for saved app state.

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Contact & Support

Email us with:

  • Tool/page name and URL
  • Steps to reproduce the issue
  • Browser & OS version
  • Minimal sample dataset (if applicable)
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System requirements
  • Recent Chrome, Edge, Firefox or Safari
  • Enable WebGL; allow CORS for external tiles/data
  • For PWAs: HTTPS or localhost
Changelog
  • GeoAnalyst Pro: sharing links, PNG/PDF export with legend
  • Planning: expanded SDP checklists & municipality seeds
  • Tools: CRS Finder, BBox/Tile, Spatial Join, CSV schema mapper