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SUPPORT

Find the right path to
solve the problem.

Use product documentation, learning guides and contact support for GeoLayers account, project, API and workflow issues.

Launch GeoLayers View pricing
Browser-based GISGeoAI + spatial analyticsSouth African context
HELP CENTRE

Support paths

Start with the resource closest to the problem.

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Documentation

Developer and technical platform guides.

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Contact support

Email GeoLayers for unresolved issues.

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TROUBLESHOOTING

Useful information to include

Clear context helps troubleshoot a problem faster.

  • Page or module where the issue occurred
  • Browser and operating system
  • Steps immediately before the problem
  • Visible error message or browser-console message
  • Whether the issue affects one project or multiple projects
  • Screenshots that do not expose passwords or private credentials